Definitions

1. 1.1 “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action or any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to your mobile or storage device, crashes, breach of security and encryption.
2. 1.2 “Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, email address, identification number or documents and any other information disclosed by you in relation to the Services.
3. 1.3 “Sensitive Information” means sensitive personal data or information of a person means such personal information which consists of information relating to passwords, financial information such as bank account or credit card or debit card or other payment instrument details, biometric information, details of nominees and national identifiers including but not limited to: Aadhaar card, passport number, PAN, etc. For customers enrolled in Services provided by ImageMatch personal information about the transaction is collected. Provided Any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or Sensitive Information for the purpose of these T&C.
4. 1.4 “Third Party” refers to any person or entity other than you or us.
5. 1.5 Personal Information / Sensitive Information that may be collected and manner of its use
6. 1.6 Personal Information provided by you in relation to the use of the Website: In order for you to access the Website, we may collect your Personal Information and/or Sensitive Information as may be required for the purposes connected thereto. We endeavour to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

Cookies:

Cookies are small pieces of information saved by your browser onto your mobile device. Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. Cookies may be set in your browser by us when you access the Services or may be set in when you visit Third Party websites. This anonymous information is maintained distinctly and is not linked to the Personal Information that you submit to us.

• We use cookies collected to
• Authenticate your login information
• Enable our security features;
• Show you advertising; and
• Improve and develop the features of the Website.

Please feel free to change your browser settings if you do not wish to accept cookies. However, please note that changing your browser setting may affect your experience on the Services.

Others:

In addition to the cookies, we may also collect information to enable us to better understand you so that we can improve your user experience; to assist our customer service and technical support personnel; and put processes in place to prevent fraud and unlawful use. In an effort to make the Website affective and improve the Website, certain information may be collected each time you access the Website. Such information may be saved in server logs in an encrypted form which may not identify you personally. Such information or data may include, but shall not limit to, IP address, your server details, duration of your visit, date, time or purpose of your visit. In addition to cookies, we use web beacons, ad tags, pixels to advertise as part of the Services. The abovementioned data may be used by us and may be shared with our sponsors, investors, advertisers, developers, strategic business partners or other associates to enhance and grow the user experience in relation to the Website.

Purpose and Usage:

ImageMatch uses the information collected and appropriately notifies you to manage its business and offer an enhanced,personalised online experience on its website. Further, it enables ImageMatch to:

• Process applications, requests and transactions
• Maintain internal records as per regulatory guidelines
• Provide services to customers, including responding to customer requests
• Comply with all applicable laws and regulations
• Recognise the customer when he conducts online transactions
• Understand the needs and provide relevant product and service offers
• Obtain necessary rankings/ratings from various agencies (including CIBIL)

Other uses of the information provided:

We make all efforts to ensure that we collect only such Personal Information that we believe to be relevant in order to record, support, facilitate your access to the Website.

Sharing information with Third Party service providers in relation to the Services:

To the extent necessary to provide you the Services, we may provide your Personal Information to Third Party contractors who work on behalf of or with us to provide you with such services, to help us communicate with you or to maintain the Services.

Communication:

We may offer email, short message service (sms), multimedia message service (mms) or other forms of communication to share information with you about certain promotions or features the Services may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You may receive such communication when you have registered as a User

Disclosure of Information:

ImageMatch may make disclosures of information diligently which is required pursuant to law or court order or under any legal procedure. We may or may not notify you for the same.

Link to Third Party apps and websites:

The Website and any communication sent to you may also contain/display Third Party advertisements and links to other websites or products and services. You agree and acknowledge that these apps and websites are operated by Third Parties and are not controlled by, or affiliated to, or associated with us unless expressly specified. We are not responsible for any form of transmission, whatsoever, received by you from any such Third Party. Accordingly, we do not make any representations concerning the privacy practices or policies of such Third Parties or terms of use of such websites or apps, nor do we control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites or apps. The inclusion or exclusion does not imply any endorsement by us of the website, the Third Party, or the information on the website. The information provided by you to such Third Party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy on any such websites and apps prior to using such websites.

These Third Party websites and apps and advertisers may use technology to send the advertisements directly to your browser. In such cases, the Third-Party websites or advertisers automatically receive your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that such Third- Party websites and apps and advertisers may use, and the information practices of these Third-Party websites and apps and advertisers are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.

Security:

We strive to ensure the security, integrity and privacy of your Personal Information and Sensitive Information. To protect your Personal Information / Sensitive Information against unauthorized access or unauthorized alteration, disclosure or destruction.
We are not responsible for any breach of security or for any actions of any Third Parties that receive your Personal Information / Sensitive Information. We are not/shall be not responsible for their privacy policies or practices as it is beyond our control.
Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information / Sensitive Information, if such loss, damage or misuse is attributable to a Force Majeure Event.

Retention

Information may be retained for a duration, required by regulatory clauses or as long as required to achieve the identified (and notified) purpose. If you have any questions about this Privacy Policy, please feel free to write to us at info@imagematch.ai 

Third Party & Consent

• Description of Data Sharing with Third-Party Tools:

  Our app‘s privacy policy and user interface explicitly elucidate that no data is shared with any third-party tool, AI Model or API. Our internal algorithms, by the nature of their design, restrict data sharing with any third-party AI models in the cyberspace.

• Acquiring Explicit User Consent:

  We have implemented measures to acquire explicit user consent for restrictively utilising and processing such acquired data through our internal algorithms which work independently of any third-party tools & AI Models. The said process of acquiring explicit consent is embedded within our user interface, ensuring full disclosure to the users allowing seamless acquaintance with our data sharing policy.

  It is our firm belief, that these measures effectively informs and sensitises our users about the use of their data and provide them with clear choices, upholding Google‘s standards for user data protection and control. We are committed to continuous improvement in these areas to ensure user trust and compliance with all relevant policies.

• Information We Collect:

  We collect two main types of information:

  1. Personal Information: This includes any information that can be used to identify you, such as your name, email address, mailing address, phone number, and payment information. You may provide this information when you create an account, make a purchase, or sign up for newsletters or other services.

  2. Non-personal Information: This includes information that cannot be used to identify you, such as your IP address, browser type, pages visited, and time spent on our Site. We use cookies and other tracking technologies to collect this information.

• How We Use Your Information

  We use your personal information for various purposes, including:

  1. Providing you with our products and services

  2. Personalizing your user experience on the Site

  3. Processing transactions and issuing refunds (if applicable)

  4. Sending newsletters and marketing materials

  5. Responding to your inquiries and providing customer support

  6. Conducting research and analysis to improve our products and services

  We do not sell, rent, or share your personal information with any third party without your consent, except under the following circumstances:

  1. When required by law or to comply with legal processes.

  2. To protect our rights, property, or safety, as well as those of our users or the public.

  3. In connection with a merger, acquisition, or sale of our assets.

• Data Security

  We take data security seriously and employ industry-standard security measures to protect your personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

  To delete your account and all the data associated with it, please reach out to contact@imagematch.ai

• Third-Party Websites

  Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party websites you visit.

• Children‘s Privacy

  Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

• Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our Site or by contacting you directly. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Privacy Policy.

Google Compliance Policy

ImageMatch‘s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.